Service
Change Management
Driving successful transformations with PROSCI.
Overview
Technology investments fail without people-side change management. We apply PROSCI's ADKAR framework to drive adoption, reduce resistance, and embed change into culture.
What we do
- Change strategy, impact assessment and stakeholder analysis
- Communications, training and adoption programs
- Operating-model and target-organisation design
- Cultural and leadership alignment workshops
ADKAR Model — Five Stages
- Awareness — of the need to change
- Desire — to support and participate in the change
- Knowledge — of how to change
- Ability — to implement required skills and behaviours
- Reinforcement — to sustain the change
Applied PROSCI at H&M to align a global cybersecurity transformation with business priorities across 30+ stakeholders.